Store Protect

Store Protect

Having you goods protected with Self Storage Durham is mandatory

Using contents protection for goods stored at Self Storage Durham is an important step in safeguarding your belongings. Here’s an look at why this protection is beneficial and how Self Storage Durham’s Store Protect service can offer peace of mind for every customer:

1. Protecting Against Unpredictable Risks

While Self Storage Durham takes comprehensive security measures to protect your possessions, certain risks are unavoidable. For example, in rare situations, a nearby customer may store an item improperly, leading to unexpected issues. Imagine a scenario where a neighboring unit holds a container that unknowingly leaks oil or flamable fluids; this could potentially be ignited through further lapses in judgement such as smoking and could damage your belongings. With contents protection, you are covered against such occurrences, ensuring that unforeseen accidents don’t result in a complete loss.

2. Bridging the Gap Left by Home Insurance

Many homeowners assume their existing insurance policies will cover their items wherever they are stored. However, most standard home insurance policies either don’t cover items in storage at all, or they fall short on specific storage-related risks. Self Storage Durham’s Store Protect policy addresses these gaps by offering protection tailored specifically to the needs of self storage customers. This coverage includes a wide range of potential issues, such as:

•Fire, explosion, or storm damage

•Flooding and escape of water (like leaks from plumbing issues)

•Theft involving forced entry

•Impact damage from vehicles or other accidents

Store Protect is designed to safeguard against scenarios not typically included in home insurance, giving you the comprehensive protection you need for storage-specific risks.

3. Peace of Mind for All Customers

Self Storage Durham requires every customer to have contents protection for the entire storage duration, either through Store Protect or another valid insurance policy. This policy is essential for shared peace of mind—if one customer’s belongings are inadvertently damaged or affect others, everyone benefits from knowing they are adequately covered. In some cases, a neighboring customer’s items may cause unexpected damage to your goods, but Store Protect ensures that you’ll be fully compensated if such incidents arise.

4. Tailored to Full Replacement Value

Unlike general household insurance, Store Protect is based on the complete replacement value of what you’re storing, ensuring that you can recover the cost if items are damaged beyond repair. When you begin storing with us, you’ll conduct an inventory of your items, including any high-value belongings over £1,000. By listing out these items, you can accurately determine the replacement value, ensuring that your coverage aligns with the actual worth of your possessions. This approach also means you’re only paying for the protection you genuinely need, while being certain of full compensation for your valuables if needed. Coverage through Store Protect starts at £6.99 per month for £4,000 of coverage and can be increased or decreased through out your time in storage.

5. No Impact on Home Insurance Claims or Benefits

Using Store Protect rather than relying on your household insurance means you won’t need to worry about jeopardising any future claims or affecting the no-claims discount on your home policy. Since Store Protect is specific to items in self storage, it won’t interfere with your primary insurance policy, allowing you to protect your stored belongings without any potential impact on your home coverage.

6. Continuous Protection from Start to Finish

Store Protect offers uninterrupted protection from the moment your goods enter storage until you remove them, so your coverage remains active throughout. This continuity ensures that when an issue arises, your items will be protected. Additionally, by requiring proof of valid insurance coverage for those who choose not to use Store Protect, Self Storage Durham ensures that all customers benefit from this continuous safeguard.

7. Dedicated Support for Claims and Compensation

If an incident does occur, Self Storage Durham should be notified asap, and we will help handle your claims efficiently and professionally, ensuring you receive compensation as quickly as possible. With a dedicated point of contact, you’ll have confidence that any issues with your stored items will be managed smoothly and fairly.

Exclusions and Prohibited Items

There are some items that cannot be stored for safety reasons. These include:

•Flammable or hazardous materials, like gasoline or chemicals

•Fireworks and other explosives

•Living plants or animals

•High-value items needing specialised storage conditions

•Illegal goods or items with strong odors

•Perishable good such as food

Ensuring your items meet these requirements will help maintain a safe and secure environment for everyone’s goods in storage.

Option to Use Your Own Insurance

If you prefer, you can also arrange your own storage insurance policy instead of Store Protect. However, any policy you choose must specifically cover goods in self storage and provide a policy certificate listing Self Storage Durham, along with the facility’s full address, as part of the coverage. We must have a copy of this policy before youre able to move any of your good in and it’s your responsibility to keep this documentation valid and up-to-date. For more information on Store Protect or any specific requirements for external insurance, or if you have any addiational questions feel free to contact us at 01207591342.

Self Storage Durham’s Store Protect makes it easy to safeguard your belongings against the unique risks that can come with self storage.r